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In this episode of The Russell Brunson Show, Russell sits down with Oren Klaff, author of "Pitch Anything" and a master of high-stakes negotiations who operates in the billion-dollar deal space. The conversation begins with Oren sharing the fascinating story of how he built a full-scale Apollo spacecraft replica in his office to elevate his status and create a unique closing environment. (01:52) The discussion then dives deep into the psychology of power dynamics in negotiations, revealing why most entrepreneurs lose deals before they even begin and how status imbalances shape every meaningful business interaction.
Russell Brunson is the founder and CEO of ClickFunnels, a software company that helps entrepreneurs build sales funnels and grow their businesses. He's a serial entrepreneur who has built multiple companies from startup to eight figures and is known for his expertise in direct response marketing and selling to audiences of thousands at live events.
Oren Klaff is the author of "Pitch Anything" and a renowned expert in high-stakes negotiations and dealmaking. He specializes in pitching to billion-dollar funds, private equity groups, and high-net-worth individuals, operating in environments where deals often involve hundreds of millions of dollars. His approach focuses on power dynamics, status management, and behavioral psychology in complex business transactions.
When high-powered individuals arrive late to calls or meetings, most people ignore it or apologize. Oren teaches a counter-intuitive approach: immediately call them out by asking "Are you here for the 10:07 call?" (08:10) This technique works because everyone in business understands the value of time, and when you highlight their inability to be professional with time, they will typically apologize - instantly shifting the power dynamic in your favor. The key insight is that this gets them apologizing to you from the very beginning, rather than you feeling subordinate to their power.
Rather than trying to elevate your own status in an unfamiliar environment (which often backfires), focus on systematically lowering the other party's status to create balance. (10:43) Oren demonstrates this by finding areas where they're "out of integrity" - inconsistencies between what they say publicly and how they behave privately. For example, confronting a venture capital firm called "Garage Ventures" that only wanted to invest in mature companies with seasoned management. This approach works because you're not trying to prove yourself in their world; you're exposing contradictions in their own stated values.
Every significant deal involves predictable character types that can derail negotiations: the Final Boss (who appears at the last minute with new demands), the Consigliere (outside advisor with just enough knowledge to be dangerous), the Analyst (who can only advance by finding problems), and the Law Firm (focused on billing hours). (24:50) Understanding these archetypes allows you to prepare specific strategies for each, such as assigning your own analyst to "grapple" with theirs, or calling out the Final Boss's last-minute tactics as either a pattern they need to acknowledge or their true character.
When stakes are too low, people default to "let me think about it" and never make decisions. Your job is to authentically raise the stakes high enough that a decision must be made in the current interaction. (27:00) This means helping them understand that their problem is severe enough that even you might not want to help if it gets worse, and that this conversation represents their last opportunity to work with someone of your caliber. The goal is to create a "kiss or kill" moment where they must either move forward or let the opportunity go entirely.
After doing all the preliminary work of status balancing, archetype management, and stake-raising, the actual close becomes remarkably simple. Oren's primary closing question is simply: "What should we be doing together?" (47:07) This works because if you've properly qualified them and created the right dynamics, they will tell you exactly what the next step should be. The complexity is in the setup, not the close itself. This approach bypasses traditional sales pressure and allows the prospect to reveal their true intentions and capabilities.