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Leah Georgantis took over her mother's struggling multi-brand fashion boutique Girls With Gems with zero business experience, only to face a devastating crisis when most suppliers pulled out overnight. Through relentless social media content creation—posting six to nine times daily—and authentic storytelling, she transformed the brand into one of Australia's most recognizable fashion names. (04:03) The business exploded during COVID lockdowns when Leah pivoted to loungewear and activewear, growing 50-200% year-over-year while building an engaged community through raw, unfiltered content featuring real conversations about life. Her private label brand Sneaky Link now represents 50% of total revenue, proving that authenticity and relentless execution can build a fashion empire without copying competitors or waiting for the perfect strategy.
Founder of Girls With Gems, Leah studied law for five and a half years before taking over her mother's struggling fashion boutique with no prior business experience. She transformed the multi-brand boutique into one of Australia's most recognizable fashion brands through relentless social media content creation and launched the private label brand Sneaky Link, which now accounts for 50% of the company's revenue.
Host of the Foundr podcast and founder of Foundr, a media company focused on helping entrepreneurs scale their businesses. Nathan interviews successful founders and entrepreneurs from around the globe to share proven methods and strategies for business growth.
Leah's team posted six to nine times per day on social media, focusing on authentic, relatable content rather than polished campaigns. (08:43) The key insight is that ego prevents most people from posting imperfect content, but being relentless and authentic creates deeper connections with audiences than beautiful but sterile content. During COVID lockdowns, while other brands posted polished international photoshoots, Girls With Gems showed real people in different sizes talking about everyday life, which resonated powerfully with customers stuck at home. This approach built genuine community engagement that translated directly into sales and long-term brand loyalty.
When COVID hit six months after Leah took over, she used the forced pause to completely reinvent the business strategy. (03:27) Instead of maintaining existing inventory, she pivoted entirely to loungewear, activewear, and comfortable clothing that people would actually want during lockdowns. This strategic pivot during uncertainty, combined with the authentic social media approach, led to explosive growth of 50-200% year-over-year. The lesson is that crises force businesses to stop their hamster wheel and truly evaluate who they want to be, creating opportunities for those willing to reinvent rather than just survive.
Leah's approach to Sneaky Link blazers demonstrates strategic margin sacrifice for market positioning. (32:35) She produces $359 blazers in the same factories that make $5,000 blazers, deliberately sacrificing margin on certain products to deliver exceptional value. Her 100% wool coats maintain quality standards even when it hurts profitability, because she believes in products that stand the test of time. This strategy builds long-term customer loyalty and brand reputation, with the understanding that margin can be recovered on other products in the line.
Rather than building everything around herself as the founder, Leah created storylines featuring her team members as characters in the brand narrative. (49:49) When key team members left, including her best friend Ella who was a primary character, Leah initially panicked about losing the main character. However, she learned that audiences adapt quickly to new characters when introduced authentically. This approach creates sustainable content that doesn't rely solely on the founder, while building deeper emotional connections with customers who follow along with the team's stories and personalities.
Girls With Gems deliberately avoids Black Friday promotions, limiting themselves to only three sales per year. (19:07) Leah's reasoning is that Black Friday trains customers to wait for discounts rather than buy at full price, and it originated as an American Thanksgiving tradition that doesn't translate to Australia. More importantly, the holiday shopping season should be when retailers make their profit, not when they discount heavily. This strategy teaches customers to value the brand at full price and maintains healthy margins during the most important sales period of the year.