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Timestamps are as accurate as they can be but may be slightly off. We encourage you to listen to the full context.
In this episode of How I Built This, host Guy Raz sits down with Chip and Joanna Gaines to explore their remarkable journey from struggling house flippers in Waco, Texas to building the massive Magnolia lifestyle empire. The conversation reveals how two young entrepreneurs with no formal training transformed their local renovation business into a multi-million dollar brand that includes a hit TV show, a television network, retail stores, restaurants, and product lines sold at Target. (00:41) Their story demonstrates how authentic passion, relentless work ethic, and strategic risk-taking can create unexpected opportunities for massive growth.
Former Baylor University baseball player turned entrepreneur who started multiple businesses in college including lawn care, laundry services, and fireworks stands. After being cut from the baseball team, he pivoted to house flipping and construction, eventually co-founding Magnolia with his wife Joanna. Known for his gregarious personality and business instincts, Chip has been the driving force behind many of Magnolia's expansion decisions.
Half-Korean American who initially worked at her father's Firestone tire shop before opening her first boutique store in 2003. A former broadcast journalism student who interned with Dan Rather at CBS, she discovered her passion for interior design through hands-on experience rather than formal training. Joanna serves as CEO of Magnolia and has authored multiple bestselling books on design and cooking.
When Chip started renovating houses, he didn't know much about construction but excelled at building genuine relationships with subcontractors and workers. (15:34) As Joanna explained, "Even though he may not have known how to do the house from start to finish, the key with any renovation or any project or even any business is your relational skills. Find the people. Find the right people. Do them right. They do you right." This approach of prioritizing relationships over technical expertise allowed them to learn on the job while building a loyal network of collaborators who were invested in their success.
The Gaineses consistently credit their lack of formal business training as a key factor in their success. (59:48) Rather than being paralyzed by what they didn't know, they used their naivety to take risks that more experienced entrepreneurs might have avoided. When faced with the 2008 financial crisis and a failing development project, they didn't even know bankruptcy was an option, which forced them to find creative solutions and work harder to honor their commitments to suppliers and contractors.
Joanna's breakthrough moment in design came when she realized she should "design for the people that are living in the house so it's practical and make it pretty if you want." (60:38) This philosophy emerged during their financial struggles when they moved into a characterless 1980s house. Instead of focusing on creating magazine-worthy spaces, she designed around her family's actual needs, which resulted in her children thriving in that environment. This people-first approach became the foundation of the Magnolia aesthetic and their TV show's appeal.
During their darkest financial period, Chip and Joanna made a crucial decision to stop fighting each other and instead align their efforts against their problems. (56:34) As Chip described it: "We kinda envision it sort of like a tug of war to where if she and I are always tugging against one another and then there's a problem or an issue... But if we could ever get aligned and pull against the thing that we're trying to overcome... we noticed this sort of energy. It was like this one plus one started equaling 10."
The Gaineses made the counterintuitive decision to end their hit TV show Fixer Upper in 2018 despite averaging 19 million viewers per week. (86:15) Everyone advised against this move, warning that their business would collapse without the show's visibility. However, this decision freed them to pursue bigger opportunities, including becoming owners of their own television network. Their willingness to release what was working allowed them to create something even more valuable and aligned with their long-term vision.