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Eugenia Kuyda, CEO of Wabi and AI pioneer behind Replika, joins the a16z Podcast to reveal how personal software will transform from a developer monopoly to a creative medium for everyone. (00:51) She exposes why command-line AI interfaces are the new MS-DOS, explains how mini-apps will become as shareable as TikToks, and details her decade-long journey from training language models in 2012 to building the platform where anyone can create custom apps in minutes. (24:06)
CEO of Wabi and founder of Replika, Eugenia is a true AI pioneer who started working on language models in 2012, over a decade before the current AI boom. She has a background in journalism and investigative reporting, beginning her career at age 12 working for a newspaper. As one of the early partners with OpenAI's GPT-3 API, she built Replica into a successful AI companion platform that raised $11 million and became profitable while surviving the long journey from early transformer models to today's generative AI revolution.
Host of the a16z Podcast and partner at Andreessen Horowitz, Erik focuses on consumer technology investments and emerging trends in AI and software development.
Partner at Andreessen Horowitz on the consumer investing team, Anish specializes in identifying mass market consumer technology trends and investments.
Partner at Andreessen Horowitz focusing on consumer technology, Justine has particular expertise in identifying early consumer adoption patterns and emerging social behaviors around new technologies.
Eugenia argues that today's chatbots and command-line AI interfaces represent what MS-DOS was to computing - functional but primitive. (03:51) Just as Windows and macOS created visual, intuitive interfaces that unlocked computing for everyone, AI needs a similar transformation. Despite nearly a billion people using AI tools, they're limited to basic use cases like search and writing help because the interface itself constrains discovery of more powerful capabilities. (03:29) This represents a massive opportunity to build the "Windows moment" for AI that makes advanced functionality accessible through visual, app-based interfaces rather than text prompts.
The future of software mirrors the evolution from limited TV channels to unlimited user-generated content. (04:34) Currently, we're stuck with apps built by professional developers (like having only 6 TV channels), but we're moving toward a world where apps are built by everyone for everyone. In this future, your operating system will show popular apps alongside personalized creations from friends, AI-generated suggestions, and your own custom builds. For example, AI might create an art show finder app specifically for your upcoming New York trip based on your interests and location. (05:25)
Unlike traditional durable software, personal software can be ephemeral and incredibly specific. (05:57) Users are already building apps that would never exist on the App Store - too niche, too personalized, without 20,000 features. Examples include motivational quote apps pulling from one specific show, puzzle games customized for a child's interests in specific Disney princesses and adapted for Italian language learning. (06:24) This shift allows for software that fits exact personal needs rather than generic solutions with unnecessary complexity.
The revolutionary aspect of AI-powered software isn't just customization - it's deep personalization using your context and data. (19:18) Unlike traditional apps that exist in isolated silos, personal software can access your health data, location, preferences, and goals across all applications. For instance, a workout app can incorporate the specific book you're following, photos of your gym layout, your fitness goals, age, and eventually connect with your nutrition app to share context. (19:58) This creates software that truly understands you rather than requiring you to adapt to generic solutions.
Despite the popularity of voice interfaces inspired by movies like "Her," building voice-only devices represents a fundamental misunderstanding of user needs. (46:02) Voice interfaces fail in most real-world scenarios - you can't use them when someone is sleeping nearby, in crowded spaces, at the office, or even while walking around without seeming strange. (46:38) Even Amazon's Alexa now ships 75% of devices with screens because users need visual feedback for basic tasks like timers. (47:20) The future lies in screen-first AI devices with local model processing and AI-native operating systems, not screenless voice-only gadgets.